Kylie Donnell
University of Central Florida Student
Finance Major & Minor in Professional Selling
Phone:
850-363-6711
Email:
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A Bit About Me
Hello! My name is Kylie Donnell and I am currently a senior at the University of Central Florida. I am pursuing a degree in finance as well as a minor in professional selling.I have gained practical experience as a finance intern at Florida Housing Finance Corporation. I have also excelled in customer service and teamwork as a TueGo Specialist at Ruby Tuesday's, demonstrating adaptability and a strong work ethic. I am actively involved on campus as a member of Alpha Xi Delta as well as Knightthon, contributing to various initiatives and dedicated to community service.
Work Experience
May 2024 - August 2024
May 2023 - August 2023
Finance Intern at Florida Housing Finance Corporation
As a finance Intern at Florida Housing I was able to work with a variety of business units which allowed me to gain insights on how each unit contributed to providing funding for affordable housing in Florida. I used my Excel skills to create spreadsheets analyzing project costs and used excel functions to reduce errors in reporting documents. This experience gave me the chance to work on projects independently with minimal direction.
TueGo Specialist at Ruby Tuesday's
As a TueGo specialist I accurately recorded customers' orders and promptly packaged those orders. I provided high standards of customer service in a fast-paced environment and took initiative to assist coworkers when my scheduled duties were completed.
Education
August 2021 - May 2025
Bachelor of Science in Business Administration, Finance
Minor in Professional Selling
University of Central Florida
GPA: 3.91
As a student at the University of Central Florida I have been actively involved on campus as a member of Alpha Xi Delta and Knightthon dance marathon. I have consistently been on the dean's list and continue to receive a scholarship in recognition of my academics. As a member of the Professional Selling Program, I have gained comprehensive knowledge of the sales process, hands-on experience applying these steps, and the opportunity to develop as a future sales professional.
August 2017 - May 2021
High School Diploma
Lawton Chiles High School
GPA: 4.5
Graduated Summa Cum Laude with a 4.5 gpa from Lawton Chiles High School. Member of National Honors Society, Anchor Club, as well as Happy Tails a club dedicated to helping animals within our area.
Relevant Coursework
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Professional Selling
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Participated in four role plays.
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Group Presentation of assigned reading.
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Learned about the Spin technique for selling: Situation, Problem, Implication, Need-Payoff.
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Learned about the different methods for overcoming objections: the compensation method, the referral method, the revisit method, the acknowledge method and the postpone method.
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Learned about the social style matrix and the four social styles based upon one's assertiveness and responsiveness. Customers can be divided into analyticals, drivers, amiables or expressives.
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Advanced Professional Selling
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Completed three role plays with sales professionals, giving me the opportunity to apply the skills I have learned in class.
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Participated in a Meet n' Greet where I got to learn from various professionals and share more about myself and my career aspirations.
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Utilized Ai tools to prepare for scheduled role plays, which was extremely helpful as a preparation tool.
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Continued to utilize the SPIN method during the need discovery phase of role plays.
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Incorporated feedback from role-plays to continually improve my performance.
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Strategic Sales Force Management
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Participated in a managerial simulation for a candle store, making decisions on hiring, firing, compensation, and territory assignment. This experience provided insights into the effects of these decisions and their impact on profitability.
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Gained knowledge about various sales quotas and their application in motivating a sales force.
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Learned about seven different training methods that can be offered to new employees.
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Learned about different selection tools that can be used to create the most effective salesforce.
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Commercial Real Estate Finance
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Completed two pro formas in which we given information regarding a commercial property and tasked with creating an analysis to assess the property's profitability.
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Learned about how investors make decisions regarding properties based on NPV & IRR.
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Learned about the five attributes of property valuation: physical attributes, legal attributes, linkage attributes, dynamic attributes, and environmental attributes.
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Learned about the three approaches to estimating market value: sales comparison approach, cost approach, and income approach.
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learned about the five most important features of a mortgage: payment, remaining balance, lender's yield, borrower's effective borrowing cost, and present value of the loan payments.
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